Perception Matters

Today I gave a webinar presentation to a small group of diverse advisors on the topic of profiles of the wealthy and the opportunities many leave on the table. I received a comment ,” Wow – talking about putting things into perspective”, which leads me to these points.

It was a revelation for many  advisors who thought their clients had done all the planning possible. Except they haven’t. Some of what was shared resulted in lackluster planning, clients knew very little about was in their plans, and the biggest “ah-ha” moment was when they realized that they might not be considered their client’s most trusted advisor.

It is always interesting when we poll wealthy clients and then we poll their advisors. There is a big disconnect. I hope we can close this gap by asking the right questions and acknowledging that we must do a better job. Our clients need us as much as we need them. They deserve better.

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